DATA PROTECTION

1. Data Controller

Victoria Ahlers
Luneve Agency
Mainzer Landstraße 320
60326 Frankfurt am Main, Germany

Phone: +49 177 6759371
Email: info@luneveagency.com

2. General Information on Data Processing

Protecting your personal data is important to us.
We process personal data only to the extent necessary to provide a functional website, handle inquiries, communicate with you, or perform our agency services.
The legal basis for data processing is Article 6 (1) (a–f) of the General Data Protection Regulation (GDPR).

3. Hosting via Wix.com

This website is operated using Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv, Israel.
Data may be stored on servers located in the EU, Israel, or the USA.
According to the European Commission, Israel provides an adequate level of data protection.
A data processing agreement has been concluded with Wix pursuant to Article 28 GDPR.

Further information: https://de.wix.com/about/privacy

4. Collection and Storage of Personal Data

a) When Visiting the Website

When you access our website, the following data is automatically transmitted to our server:

IP address
Date and time of access
Name and URL of the requested file
Browser type, operating system, and referrer URL

These data are required to ensure the website’s functionality (Article 6 (1) (f) GDPR).

b) Contact Form

If you contact us via the contact form, we process the data you provide (name, email address, message, and possibly phone number).
This data is used solely to respond to your inquiry and is deleted thereafter.
Legal basis: Article 6 (1) (a) or (b) GDPR.

c) Application Form

You can apply as a model or interested party using our application form.
Data collected:

Name, email, phone number
Address, date of birth
Body details (height, measurements, hair/eye color)
Photos / sed cards
Social media links

Purpose: processing your application (Article 6 (1) (b) GDPR).
Your data will be deleted after 6 months, unless you have consented to longer storage.
No data will be shared with third parties without your consent.

d) Model Photos / Gallery

Published photos are used with the consent of the depicted individuals in accordance with Article 6 (1) (a) GDPR.
Any disclosure to third parties takes place only with explicit consent.

5. Communication via WhatsApp

We offer contact via WhatsApp for faster communication.
Provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When you contact us through WhatsApp, your phone number and message history are stored on WhatsApp’s servers.
We use WhatsApp exclusively to process inquiries.

Legal basis: Article 6 (1) (a) GDPR (consent) or Article 6 (1) (b) GDPR (performance of a contract).
Please note that WhatsApp may share data with its parent company, Meta Platforms Inc., USA.

6. Social Media Links (Instagram)

Our website contains links to our Instagram profile.
When you click such a link, a connection to Instagram’s servers is established, and user data (e.g., IP address, device information, access time) may be transmitted to Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.

The processing of these data is the responsibility of Meta.
Privacy Policy: https://privacycenter.instagram.com/policy

7. Cookies and Analytics Tools

a) Cookies

Our website uses cookies and similar technologies to enable essential functions, ensure security, and gather statistical data.
Upon your first visit, a cookie banner will appear allowing you to consent or decline the use of cookies.
Legal basis: Article 6 (1) (a) GDPR.

b) Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies to analyze website usage.
The information generated (including your IP address) may be transmitted to and stored on Google servers in the USA.

Legal basis: Article 6 (1) (a) GDPR (consent).
Data are analyzed anonymously and used to improve our website.
You can withdraw your consent at any time via the cookie banner.

c) Google Ads / Remarketing

We use Google Ads to display advertisements for our agency.
Cookies may be used to track user behavior after clicking a Google ad.
Legal basis: Article 6 (1) (a) GDPR (consent).

Data may also be transferred to the USA.
More information: https://policies.google.com/technologies/ads

8. Use of AI Tools for Content Creation

We occasionally use artificial intelligence (AI) tools to create and optimize website content, particularly ChatGPT by OpenAI, L.L.C., 3180 18th Street, San Francisco, CA 94110, USA.
Use is strictly internal.
No personal data of website visitors are transmitted to OpenAI.

Further information: https://openai.com/privacy

9. Data Disclosure

Data are only shared if:

you have given your consent,
it is necessary for the performance of a contract,
there is a legal obligation, or
it is required to protect legitimate interests.

10. Rights of Data Subjects

You have the following rights under the GDPR:

Right of access (Art. 15)
Right to rectification (Art. 16)
Right to erasure (Art. 17)
Right to restriction of processing (Art. 18)
Right to object (Art. 21)
Right to data portability (Art. 20)
Right to withdraw consent (Art. 7 (3))

To exercise these rights, please contact:
📧 info@luneveagency.com

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection authority.
The competent authority in Hesse is:

The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1, 65189 Wiesbaden, Germany
https://datenschutz.hessen.de

12. SSL Encryption

This website uses SSL encryption, recognizable by “https://” and the padlock symbol in your browser’s address bar.

13. Changes

We reserve the right to modify this Privacy Policy as necessary.
The current version is always available on our website.